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Remote working is not a digital problem. It’s a human one.
For many teams, the rise of the requirements for dispersed, remote working have been organizationally challenging, to say the least. Maintaining project momentum, employee engagement, and a sense of...
View ArticleReducing Remote Collaboration Friction
Collaboration can be challenging in the best of circumstances, let alone when your team is remote. Based on our learnings over the years, we’ve compiled a list of best practices, tips, and tricks for...
View ArticleThe Rise of People First Innovation in 2020
Reflections & Insights from our CEO, Andy Hagerman Everyone is nodding in agreement that innovation is important — turns out executive satisfaction with innovation outcomes is a resounding ‘meh.’...
View ArticleA Leader’s Duty: Making The Uncomfortable Comfortable
Hi. I’m Andy. I’m the CEO of The Design Gym. And I have functional depression. I show up at work. I kick ass. I support amazing work for our even more amazing clients. I lead a team of 20+ truly...
View ArticleLeaning into the Tough Stuff: How Uncomfortable Conversations Show Up in Our...
A few years ago a small innovation group came to us with a problem. They were part of a large, complex healthcare company and were having trouble getting stakeholders within the larger organization to...
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Negotiating Common Ground
Earlier this year, The Design Gym teamed up with TED and a few of their partners to design and deliver three discovery sessions at TED Summit 2019. We conducted a live social experiment on lifelong...
View ArticleChange is Uncomfortable: How Carlyle Brown Invites Conversation on Race
“Comfort is the enemy of progress.” – P.T. Barnum When our quarterly theme of uncomfortable conversations was announced, I knew I wanted to talk to Carlyle Brown, a playwright and performer whose work...
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Facilitator Tips for Unexpected Uncomfortable Conversations
I often get text messages from friends who are excited to share that they are planning to run their first workshop-style meeting with their team—a strategy session, a mini-offsite, a retro or an...
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How to Facilitate Remote Brainstorms that Don’t Suck
BY: Erin Lamberty + Kelsye Gould While we at The Design Gym tend to be biased towards in-person experiences, the growing reality is that the teams we work with (and even our own team!), don’t always...
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The Design Gym’s Collaborative Design Activities for Remote Teams
BY: Erin Lamberty + Kelsye Gould Throughout the years, we’ve seen design thinking evolve in many ways. Having moved beyond product teams, design thinking is also showing up in marketing teams striving...
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Tool Share: Personas
In anticipation of our upcoming workshop, Facilitating Design Thinking, a few members of our team will be sharing their favorite tools and how to go about using them. So far, TDG team members Jane...
View ArticleTool Share: Love + Break-Up Letters
In anticipation of our upcoming workshop, Facilitating Design Thinking, a few members of our team will be sharing their favorite tools and how to go about using them. Last week, TDG Marketing Guru,...
View ArticleBrainstorms: the Gateway to Creative Culture Change
As of writing this blog post, I’ve led or facilitated over 150 workshops, sprints and strategy sessions in the past 3 years for TDG clients. And whether delivered to senior leadership, department/team...
View ArticleTool Share: Empathy Interviews
I’ve always thought marketing was a discipline that lent itself nicely to design thinking and other human-centered methodologies. Whether your goal is to increase brand awareness or drive conversions,...
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Making Your Work Life Work
Depending on a number of variables, you’ll spend anywhere from a quarter to a third of your life at work. It’s no wonder researchers, educators and journalists have continuously published articles,...
View ArticleOur Go-to Resources for Running Retrospectives
2018 may have come to a close, but out of sight should not mean out of mind. Whether it’s to close out the year, a client project or the past month, retrospectives (retros) or debriefs are pivotal for...
View ArticleCultivating Empathy for Colleagues and Collaborators
As user-focused creators, we focus a lot on building empathy for our customers, but what about the other humans—team members, other departments, vendors, external organizations—involved in the design...
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In Defense of Design Thinking
With the rise in popularity of design thinking, there are a fair number of counter arguments and critiques to the popular problem solving methodology. It’s not actually design. It doesn’t lead to...
View ArticleBuilding a Design Thinking Community…For Your Life
What our good friend Gabrielle Santa-Donato learned from scaling Life Design to Universities across the world. By: Gabrielle Santa-Donato My life, like yours, is a wicked problem. Just when I thought I...
View Article4 Ways to Listen to Your Stakeholders
“Talk to your stakeholders/audience/customers/constituents/users!” Sound familiar? When it comes to design thinking, the focus is on the human user: to design better experiences, you need to develop...
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